Community Manager

That's right, it's happening! We're seeking a enthusiastic, organized, problem-solver extraordinaire to join our team as TLP's Community Manager. Take a look at the opportunity below - maybe you're who we've been waiting for? 

We're Hiring! 

Download a PDF version of the role description here.

The team at The Lipstick Project, is looking for a new, part-time Community Manager to join our team. As the sole employee of the organization, you are a crucial part of successfully delivering our free, professional, volunteered-delivered spa services (hair, nails, massage, healing touch) to men, women and children across the Lower Mainland who are facing significant health challenges.

Working in partnership with a strong network of committed volunteers and an experienced, passionate leadership team, you will be the organization’s eyes, ears and hands on the ground at our partnership sites. Our partnership sites include North Shore Hospice, Ronald McDonald House, Canuck Place Children’s Hospice, Vancouver Hospice and more.

As the Community Manager, you will be the main point of contact for our community partners and our volunteers.

Main Duties and Responsibilities:

The Lipstick Project’s Community Manager is a part-time employee that will work between 15-20 hours a week. While most of the hours are flexible throughout the weekdays, the Community Manager must be available to work on Mondays since that is our most popular service day. The Community Manager will be compensated $18/hour.

Here’s an overview of the Community Manager’s duties and responsibilities:


  1. Facilitate the smooth launch of the TLP program with new community partners.
  2. Check in with each of our sites on a regular basis to maintain healthy communications with partners’ leadership/on-site staff.
  3. Organize and manage special on-site events with our partners (ex: TLP’s Mothers’ Day Spa at Ronald McDonald House).
  4. Support in the collection of any video, photos, stories from sites for TLP’s social media and communications.
  5. Oversee the inventory of supplies at each location and purchase any required supplies, or delegate a volunteer to purchase at their convenience. 

Volunteer Coordination

  1. Develop and maintain a wide range of volunteer roles within the organization
  2. Manage each location’s Team Lead and develop a clear cycle of communication, feedback and support to ensure on-site success
  3. Manage and maintain the master volunteer schedule
  4. Coordinate and host regular volunteer orientations
  5. Manage (and develop as necessary) volunteer policies and procedures
  6. Manage and maintain TLP’s volunteer database
  7. With the strategic support from other members of the team, execute a volunteer recruitment strategy to identify and onboard new volunteers
  8. Provide ongoing support for current volunteers

Other Tasks

  1. Organize, set agenda, take minutes for all leadership meetings
  2. Execute the organization’s stewardship and tax-receipting processes in partnership with the Leadership Team
  3. Execute accounts payable for all operation activities

Who You Are:

  • You have a history of managing a team and are passionate about connecting people
  • Ideally, you have a history of working in hospital/hospice/medical environments
  • You have a passion for volunteerism and community involvement
  • You are a problem-solver and take initiative to find unique solutions to challenges
  • Your weekday schedule is flexible and you live in the Metro Vancouver area
  • You have regular access to a car
  • We are a BYOD (bring your own device) organization and that works for you
  • You are comfortable having a criminal record check prior to employment

How to Apply:

We’re excited to hear from you. When you’re ready to apply, please send us two things:

  1. A video cover letter - Record a short video about yourself on your phone or your computer. Tell us about yourself, why you’d like to work with The Lipstick Project, why you’d be a good fit, and a story about a time you experienced how volunteering can make a significant impact in your community
  2. A current resume in PDF form

Email your resume and a Dropbox link or a private YouTube link to your video cover letter to our Executive Director, Leigh Schumann, at We will be accepting applications until February 26th, 2017. If you have any questions, please connect with Leigh at or 604.910.4903.